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"Unlike our experience with a number of other affordable online jewelry retailers, the Joie de Viv lab grown diamonds appear perfectly white, eye clean, well cut, and sparkle equally as much as those my wife owns from luxury brands. The 18k yellow gold is beautifully rich in color and the craftsmanship is superb. Amazing value and she adores it. Would definitely buy again
Joie de Viv believes in going above and beyond the industry standards when it comes to sourcing our materials ethically and responsibly and making our jewelry.
Our jewelry is made with the best quality materials at our Miami studio by artisans with over 30 years of jewelry making experience.
Because quality is our first priority!
To view your order status, simply log into your Joie de Viv account via our website. Once at your account page, click “orders” for order status and other pertinent info. For further enquiries regarding order status, feel free to contact our customer care specialists by email at email@example.com or by phone at 1 (888) 642 7630 - Monday through Friday 9am to 5pm EST
Once an order is placed, it cannot be changed. Orders which have not yet been processed may only be cancelled by contacting our customer specialist team within 1 hour of being placed. Orders may be processed quickly so it is imperative that you inform us of any request to modify your order as soon as possible. Furthermore, orders that are “made to order” may be cancelled any time before they ship.
Order statuses that read “unfulfilled” simply imply that you order has yet to ship. For more information regarding your order, please contact our customer care specialists at firstname.lastname@example.org
Any item which displays “preorder” means that it is currently out of stock but we would be delighted to craft one especially for you! Preordered items are expected to ship within 4-6 weeks of being ordered.
We have worked tirelessly to provide you with the most competitive price point possible. Cutting out the middleman has allowed us to forego the need for large promotions or discounts. Discounts may be available from time to time however, so please be sure to sign up to our newsletter to stay up to date with all things Joie.
We stand firmly behind every item we sell and want our customers to be truly satisfied with every purchase. If for any reason, you are not 100% satisfied with your purchase, you may return it in its original, unworn condition within 7 days, for a full refund or exchange.